Privacy policy

Last updated: September 24, 2026

SHARK operates this website and related information, content, features, products, and services (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use our website, make a purchase or other transaction, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of information as described below.

PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect or process:

Contact information, including your name, billing address, shipping address, phone number, and email address.
Payment and transaction information, including payment details, transaction details, form of payment, and payment confirmation. Payment information may be processed by third-party payment providers.
Account information, including your username, password, preferences, and settings, where applicable.
Order and transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel.
Communications with us, including information you provide when contacting customer support or otherwise communicating with SHARK.
Device information, including information about your device, browser, network connection, IP address, and other identifiers.
Usage information, including information regarding how you interact with and navigate our website.

PERSONAL INFORMATION SOURCES

We may collect personal information:

Directly from you when you place an order, create an account, use our Services, communicate with us, or otherwise provide information.
Automatically when you visit or interact with our website, including through cookies and similar technologies.
From service providers that help us operate our website, process transactions, fulfill orders, analyze website activity, or provide other business services.
From business partners or other third parties where permitted by law.

HOW WE USE YOUR PERSONAL INFORMATION

We may use personal information to:

Provide and Improve Our Services. Process payments and orders, arrange shipping, facilitate returns or exchanges, maintain customer accounts, remember preferences, provide customer support, and improve our products, services, and customer experience.

Marketing and Advertising. Send promotional communications and display advertisements for products or services, subject to applicable law and your communication preferences.

Security and Fraud Prevention. Protect transactions and accounts, detect or investigate fraudulent, illegal, unsafe, or malicious activity, and maintain the security of our website and Services.

Communicate With You. Respond to questions, provide customer support, communicate about orders or accounts, and maintain our business relationship with you.

Legal and Compliance Purposes. Comply with applicable laws and valid legal processes, enforce our terms and policies, resolve disputes, and protect our rights and the rights of others.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information where reasonably necessary to operate our business, including:

To vendors and service providers that perform services on our behalf, such as payment processing, website technology, analytics, customer support, cloud storage, fulfillment, and shipping.
To business and marketing partners that assist with advertising or promotional activities.
When you request, direct, or consent to disclosure of information to another party.
To affiliates or entities within our corporate group, where applicable.
In connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction.
When necessary to comply with applicable laws, legal obligations, subpoenas, warrants, court orders, or other lawful requests.
When reasonably necessary to enforce our policies or protect SHARK, our customers, users, or others.

THIRD-PARTY WEBSITES AND SERVICES

Our Services may contain links to websites or online platforms operated by third parties. If you follow a link to a third-party website or service, you should review that party’s privacy and security policies.

We are not responsible for the privacy, security, accuracy, or practices of websites or platforms that we do not control.

CHILDREN’S DATA

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age required by applicable law.

If you are a parent or guardian and believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

SECURITY AND RETENTION OF YOUR INFORMATION

No security system is completely secure, and we cannot guarantee absolute security of information transmitted or stored electronically. You should avoid sending sensitive or confidential information through unsecured communication channels.

We retain personal information for as long as reasonably necessary to provide our Services, maintain accounts, fulfill transactions, comply with legal obligations, resolve disputes, enforce agreements, and fulfill other legitimate business purposes.

YOUR RIGHTS AND CHOICES

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including:

Right to Access or Know — You may have the right to request access to personal information we maintain about you.
Right to Delete — You may have the right to request deletion of certain personal information.
Right to Correct — You may have the right to request correction of inaccurate personal information.
Right to Portability — You may have the right to receive a copy of certain personal information in a portable format.
Right to Opt Out — Where applicable, you may have rights relating to the sale or sharing of personal information or its use for targeted advertising.

You may also unsubscribe from promotional emails by using the unsubscribe option included in those communications. Even if you opt out of promotional communications, we may continue sending non-promotional communications relating to transactions, orders, accounts, customer service, or other necessary business matters.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

We may need to verify your identity before processing certain requests. Where permitted by law, you may designate an authorized agent to submit a request on your behalf.

COMPLAINTS

If you have questions or complaints about how we process your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to appeal certain decisions or submit a complaint to an applicable data protection or regulatory authority.

INTERNATIONAL TRANSFERS

We and our service providers may transfer, store, or process personal information outside the state, province, or country in which you live.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, Services, legal requirements, or other operational reasons.

When we make changes, we will update the “Last updated” date and provide additional notice where required by applicable law.

CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise privacy rights available to you, contact:

SHARK
Email: info@ssignsupply.com
Phone: 332-322-2731