Refund policy

NO REFUND POLICY: Because many SHARK products are custom-made, custom-printed, fabricated, or produced specifically to your order, all sales are final once an order has entered production.

NO REFUNDS OR CANCELLATIONS

Orders cannot be canceled, refunded, or exchanged once production has begun, materials have been ordered or prepared, artwork has been approved, or customization has started.

Please review all product selections, sizes, quantities, materials, colors, finishes, artwork, spelling, and other specifications carefully before approving or placing your order.

CUSTOM & PERSONALIZED PRODUCTS

Custom, personalized, printed, fabricated, and made-to-order products are non-refundable and non-returnable unless the product arrives defective, damaged, or materially different from the approved order specifications.

DAMAGED, DEFECTIVE OR INCORRECT ORDERS

If your order arrives damaged, defective, or materially different from what you ordered, please contact SHARK as soon as possible and provide your order number, a description of the issue, and clear photographs showing the problem.

After reviewing the claim, SHARK may, as appropriate, repair, replace, or reproduce the affected product.

COLOR & PRODUCTION VARIATIONS

Minor variations in color, finish, material, dimensions, positioning, or appearance that are normal to printing, fabrication, manufacturing, or differences between digital screens and physical products are not considered defects.

ARTWORK APPROVAL

Customers are responsible for reviewing and approving artwork, spelling, dimensions, colors, quantities, and specifications before production. SHARK is not responsible for errors contained in customer-supplied or customer-approved artwork.